Loading...

Frequently Asked Questions

Click on a question to reveal the answer.

1) Which Dehumidifier should I use in my home? 

This is probably the most commonly asked question and it doesn’t have one simple answer. It depends on a few factors:

  • How many bedrooms are in your home?
  • Is your home single or double story?
  • Which area are you living in?
  • Is your home generally a warm home or a cool one?

Once we know this information, we can recommend a suitable dehumidifier for you.

2) Should I use a dehumidifier or an air purifier?

People and/or their children often suffer from allergies that are caused by a multitude of factors: pollen, pet dander, mould, dust, dust mites etc.


It’s important to determine where these air borne pollutants are coming from.
If you have evidence of damp and high humidity in your home like mould on the walls or in your cupboards and condensation on your windows then you would need a dehumidifier to get the humidity under control which will stop mould from growing in your home.
If there is no evidence of humidity issues then it is probably environmental factors causing the problems such as pollen and dust in the air. An air purifier would then be recommended to keep the air in your home clean and clear of any pollutants that could trigger allergies.

3) I have mould on my walls and condensation on my windows, what can I do?

These are classic signs of high humidity in your home. It could be that you are living in an area that is very wet which causes damp. This is often exacerbated by simple household activities such as showering, cooking, tumble driers, gas heaters etc. that all add moisture to the air in your home. You would need to get the humidity in your home under control to prevent the mould growth and to get rid of the condensation and the feeling of wetness in your home and for this you need to use a dehumidifier.

4) What is the difference between a compressor type and desiccant type dehumidifier?

A Compressor Dehumidifier is essentially like a fridge and works by drawing in the air from the room which passes over a filter and then over cold coils. As the coils cool, the water condenses and drips into the water bucket within the unit, the air is then reheated to room temperature and blown back out of the dehumidifier. A Compressor Dehumidifier can run in temperatures ranging from 5 to 30 degrees centigrade with optimum performance above 20 degrees centigrade. They work well in warm conditions but are less effective in cool conditions.

Desiccant dehumidifiers use a desiccant material, typically Zeolite, which absorbs water vapour from the air in a similar way to silica gel. A fan draws air into the dehumidifier and passes it through a section of a slowly rotating wheel which holds the desiccant which dries the air. The moisture is extracted from the desiccant by heating a portion of the wheel not being used to dry the air. These dehumidifiers will extract the same amount of moisture irrespective of the temperature in which they are working. There are no consumables on a desiccant unit: the desiccant material does not expire and will not need to be replaced / topped up.


(Source: www.dehumidifiersuk.com)

5) Will the dehumidifier warm my home like a heater?

It is important to understand that the primary function of the dehumidifier is not to heat and it will not maintain any sort of heat in a space. We mention that there is an increase in temperature of the air coming out of the dehumidifier so that there are no surprises. We don’t want you to walk past the unit and feel that the air coming from the machine is warmer than normal and think that there is something wrong with the unit. Once the dehumidifier has reached the target humidity in a space and has it under control, the unit will go to standby mode which means that it will not continue to operate in drying the air – there is no more humidity left for it to remove from the air. In switching off, obviously the warmer air will also not be produced. So please don’t use it as a heater, it certainly will not function as one.

6) Which is better? A compressor or a desiccant?

It really depends on the prevailing environmental conditions of the area you live in.
A Compressor Dehumidifier can run in temperatures ranging from 5 to 30 degrees centigrade with optimum performance above 20 degrees centigrade. They work well in warm conditions but are less effective in cool conditions.


Desiccant dehumidifiers tend to be smaller, lighter and can be quieter than compressor units. Whilst compressor dehumidifiers only work really well in warmer temperatures (over 20 degrees Celsius) desiccant units extract the same amount of moisture in any temperature between one degree and 20 degrees Celsius. Desiccant units are incredibly durable and extremely effective at extracting moisture in almost any circumstance.


(Source: www.dehumidifiersuk.com)

7) How much electricity does the dehumidifier use?

It will depend on the make and model of the dehumidifier. The most common question that we get asked by customers is ‘how much does it cost to run a dehumidifier’, which is a reflection of the cost of electricity in South Africa these days. We have always made our dehumidifiers as efficient as possible to keep costs to a minimum.

8) Must I empty the bucket all the time?

All of the Meaco Dehumidifiers will go into standby mode when the water reservoir is full to avoid water spillage. All of our dehumidifiers come with a continuous drainage facility and all except the 12L and 20L Low Energy Dehumidifiers come with a hose that you can connect to allow the water to drain continually thus removing the need to empty the water reservoir. We are working with the manufacturer to include a hose with the Low Energy Models but in the meantime customers can purchase a suitable hose from most hardware stores.

9) Continuous Drainage Facility Instructions for the Low Energy Range. 

Meaco 12L Low Energy Platinum Dehumidifier:


I am afraid, while this unit does have the capability for the use of a continuous drainage pipe, it doesn’t come with the pipe. You can find a suitable pipe at any hardware store.

A normal clear or even other PVC pipe can be used on this unit – 1m to 1.5m in length. It needs an internal diameter of 12.5mm.
There is a cut out on the back of the dehumidifier above the tank, knock that out (see attached). Use the bung in the top of the tank to block up the spout that drips into the tank and then put your hose on to the spout behind the knock out. Put the tank back in place.

Meaco-12l-low-energy-platinum-dehumidifier

Please make sure that the pipe hangs down as much as possible, doesn’t bow or coil at the end as this will block the water (by negative pressure) from being drained away by gravity (there are no pumps in these units). Effectively the end of the pipe must be below the bottom of the unit.


Meaco 20L Low Energy Platinum Dehumidifier:
I am afraid, while this unit does have the capability for the use of a continuous drainage pipe, it doesn’t come with the pipe. You can find a suitable pipe at any hardware store.

A normal clear or even other PVC pipe can be used on this unit – 1m to 1.5m in length. It needs an internal diameter of 12mm.

Meaco-20l-low-energy-platinum-dehumidifier

Please make sure that the pipe hangs down as much as possible, doesn’t bow or coil at the end as this will block the water (by negative pressure) from being drained away by gravity (there are no pumps in these units). Effectively the end of the pipe must be below the bottom of the unit.

10) Do I have to clean the dehumidifier at all?

There is some maintenance that is required to keep your dehumidifier running smoothly and functioning optimally. You will need to keep the filter at the back of the unit clean and clear to ensure suitable air flow through the unit. This is quite easy to do. You can simply vacuum the filter or wipe it down with a damp cloth. You will need to do this regularly to ensure the optimal functioning of your dehumidifier.

11) Can I use my dehumidifier on an extension lead? 

We don't advise the use of an extension lead as quality may vary and may affect the dehumidifier as it can cause a voltage drop. This is more likely when being used in garages and out buildings. Where possible, avoid the use of an extension lead as they may overheat and cause a risk of fire. Only use an extension lead after ensuring it is in perfect condition.

air-quality-solenco-south-africa

   

Price-check-logo

OK / Close
it